Contact Customer Service
Call Today: 318-884-9104
Have a question? If you don't find your answer below, please feel free to contact us.

How does the rent-to-own program work?
1. Select the building of your choice
2. Choose either the 36, 48, or 60 month Rent-to-Own (RTO) program
3. Make the first 2 payments (36 or 48 month RTO; or the first 3 payments on the 60 month RTO) when you place your order
4. Make your monthly payments for 36, 48 or 60 months. Or pay the building off at any time (prior to 36, 48, or 60 months) for huge savings (and no pre-payment penalties or early-termination fees). The sooner you pay it off, the more you save in monthly rental fees.

Is the rent-to-own plan available on all of your buildings?
All of our standard building sizes can be purchased on your choice of our three Rent-to-Own (RTO) programs: 36, 48, or 60 month RTO. Special orders may not be available on RTO and may require a Cash sale. We do, however, allow a high degree of customization options with the addition of many available options on our RTO buildings. If the customer intends to alter the building with construction or painting, it will need to be a Cash sale.

Do I need credit?
No, we do not check your credit. All you need to get your building delivered is to pay the first two or three payments. If we're running a promotion, sometimes only one payment is required.

Can I put more down and make my payments less each month?
Yes, you can put down as much as you like. We actually encourage you to put more down. The monthly payments are based on the remaining balance.

What are the available sizes of your buildings?
We begin with an 8x12' and go up to a 16x40' in a variety of styles and sizes. A complete list can be seen on this site. Just click on the "Graceland Models" menu tab on our homepage.

Are the building prices listed somewhere on your website?
Because of the many different sizes and options offered on all our buildings, it's impractical to post prices on the website. Please contact us for pricing on the model and size you're interested in.

How long will it take to receive delivery on my building?
Generally, a building purchased from a dealer (in stock on the dealer's lot) will take 7-10 working days to deliver. If the building purchased has to be manufactured, it will be 14-21 working days. Weather conditions and the demand of the season can alter delivery times.

How much does delivery cost?
There are no hidden charges. We offer FREE DELIVERY (up to 50 miles), FREE setup and leveling, and we also anchor the building for FREE if you are located in the required zone.

Do I need to do anything to get ready for delivery?
Yes, you will have to supply the foundation blocks (concrete blocks) to set the building on. Just have them on location when the building arrives.

What kind of permits or other paperwork will I need?
Requirements pertaining to zoning, permits, setbacks, and covenants vary from municipality to municipality; therefore, you will need to contact your local government agencies to find out what you will need. If you live in a community that is part of a Home Owners Association, be sure to find out what rules and regulations they have concerning storage buildings.

What if the building does not fit through my gate?
You are responsible for granting a clear access to the delivery location. Graceland is not responsible for repairing or replacing fences, gates, trees, bushes, shrubs, etc.

Why is my 16' wide building only about 14'5" wall to wall?
For our 12', 14' and 16' models, the Department of Transportation regulations require these buildings to be no wider at their widest point than each of their respective sizes. This is why these three sizes are measured from eave-to-eave, rather than inside measurements. Our 8' and 10' models, which fall under different DOT regulations, are measured wall-to-wall (outside).

Is there maintenance required on my building?
You should enjoy many years of maintenance free storage. We use treated materials and also offter stain/seal for our products.

Is there a warranty on your buildings?
All of the materials used to construct our buildings (metal, shingles, and pressure treated lumber) carry a 20 to 30 year manufacturer's limited warranty. Our buildings are guaranteed to be free from defects in material and workmanship for seven years.
© Copyright By Portable Buildings USA. All Rights Reserved.